FAQs
More FAQs- During the water damage restoration process, do my belongings need to be moved away from the premise
- What is the typical response time to a biohazard situation at a commercial facility?
- What would be considered non-insured work?
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Our team at ServiceMaster Restore understands that time is of the essence when it comes to a biohazard situation in a commercial facility. That's why we are available to respond 24 hours a day 7 days a week. Our highly trained technicians will arrive promptly to assess the situation and begin the cleanup process immediately, reducing the risk of spreading contamination and minimizing downtime for your business. With our specialized equipment and expertise, we work quickly and efficiently to remove all biological waste and thoroughly disinfect the affected area, ensuring a safe environment for both your employees and customers. Trust ServiceMaster Restore to handle any biohazard emergency with speed, professionalism, and care.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.