FAQs
More FAQs- How do I keep track of non-restorable items?
- How do you ensure the safety of my home while cleaning up biological waste or pathogens?
- Do I need to move out while you restore my home after a fire or smoke damage?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
We understand the importance of safety and cleanliness in your home, especially when dealing with potentially harmful biological waste or pathogens. That's why our highly trained technicians use specialized products and equipment to properly remove and dispose of these hazards. Before beginning any cleanup process, our team will isolate the affected area to prevent further contamination and damage to your home. We also take extra care to remove any unsalvageable items before thoroughly cleaning and disinfecting the space, leaving it safe and livable for you and your family. Trust us to handle the biohazard cleanup process with precision and care, allowing you to have peace of mind in the safety of your home.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.