FAQs
More FAQs- What about special items?
- Will turning up the heat help dry things out?
- What is that smell?
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your commercial property. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.